(Q) I get the following error when trying to make payment via Paypal:
"Unable to
process payment. Please contact the merchant as the shipping address
provided by the merchant is invalid, and the merchant has requested
that your order must be shipped to that address."
(A) Go to My Account > Manage Account, and uncheck the "Paypal Address Override" box.
(Q) I'm under 16 and can't signup?(A) In accordance with standard law under 16's cannot participate in auctions as they legal binding contracts
(Q) What is seller verification?
(A)
We require all sellers to make an initial $2.00 payment before they can
sell anything on our site. By requiring this fee we can confirm the
seller as a valid paypal account which is tied to their MMObay account.
(Q) I paid the $2.00 verification fee after signing up, but my account is still suspended?
(A)
This happens when there is a lost or delayed response from Paypal,
usually with eChecks and credit card payment. Please contact us via
our contact page and we can manually activate your account.
(Q) How can I list an item?(A) You must first be a registered member. Once you have registered
simply login to your account and click on the "Sell" link. The first
thing to do is select a general category for your item, note that you
can choose a more specific category further into the listing process.
You can then enter in your chosen settings and item description
(Q) How can I close an auction early?(A)
Auctions can be closed from the Selling > Open page under 2
conditions. There are no bids and there is more than 12 hrs left in
the auction. If for some reason you still need to close an auction
please contact us via our contact page.
(Q) How can I relist an auction for free?
(A) Relisting is free and can be done from the Selling > Closed page.
(Q) How can I keep track of items I'm selling?
(A) You can keep an eye on everything you are selling by visiting your members area and selecting the "selling" page.
(Q) Can I use HTML when listing an item?
(A) Yes you can, however we recomend you use basic tags as complex HTML descriptions may not display correctly.
(Q) How can I place a bid?
(A) To place a bid on an item you must first login to your account.
Once logged in a bidding box will be displayed at bottom of all auction
pages. You can use this box to place you chosen bid
(Q) How can I keep track of items I'm bidding on?
(A) You can keep an eye on everything you are bidding on by visiting your members area and selecting the "bidding" page.
(Q) How do I know if I am outbid on an item?
(A) Yes you can, however we recomend you use basic tags as complex HTML descriptions may not display correctly.